Notes against Phone NumbersSolved

Participant
Ideation
4 years ago

It would be Helpful to be able to write notes against phone numbers with details about the plan its on.

Often simcards get moved around/lost by users but if it was plugged back into a hexnode enrolled device and it then brought up the plan info that would be great.

Cheers

Replies (1)

Marked SolutionPending Review
Hexnode Expert
4 years ago
Marked SolutionPending Review

Hi,

Thank you for reaching out to us.

Currently Hexnode helps you retrieve the information of the SIM card inside it, the phone number, the IMEI number, and the network carrier provider as well.

These are the values returned by the device, which is in turn copied to the Hexnode console.

The plan details of a SIM card cannot be detected by an MDM profile on the device. However, in the same page that this info is displayed on your Hexnode account, you have a provision to add a custom note with respect to the device.

Please do check this out.

Cheers!

Thomas Specter
Hexnode MDM