macOS Media Management Trouble

Ashton
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Media Management policy is taking effect only on one user. The device was DEP enrolled, but the policy is effective only on the user present at the time of enrollment. It remains ineffective on the users created locally.

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    Thomas Specter

    Hexnode

    Thomas Specter

    Moderator

    Hi Ashton,

    Thank you for reaching out to us.

    In macOS MDM management, the media management profile is treated as a user profile. This means, the media management policy can work only for those user accounts present at the time of enrollment of a device.

    This is because the users present at the time of enrollment are “managed users”, while the ones created after enrollment, are treated as “unmanaged users”. I’m afraid there is no way around this as it has been designed that way. However, you can have the main user account that is DEP managed, to be assigned with the media management policy.

    Cheers!

    Thomas Specter
    Hexnode MDM

  • ida-sol

    ida-sol

    Participant

    ida-sol

    Participant

    Will I be able to connect the printers with the machine after enabling the USB restrictions under the Mac media management in the policy.

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    Nora Lang

    Hexnode

    Nora Lang

    Moderator

    Hi @ida-sol,

    Yes, there will be no complications in connecting the printer to a macOS device even when you deny the use of all external media with the Mac Media Management policy.

    Hope this helps!
    Nora Lang
    Hexnode UEM