Invalid CSR when creating a APN certificate

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Hi, I generated the CSR via Admin-APN and upload it into the Apple dev portal.  Got the Invalid CSR prompt.  Anyone encountered the same problem?  Appreciate any advices.  Thank you.

Siong

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    Thomas Specter

    Moderator

    Thomas Specter

    Moderator

    Hi,

    Thank you for reaching out to us.

    Kindly ensure that you upload the same CSR which was downloaded via Hexnode -> Admin -> APNs. This error shall occur if by chance a wrong CSR file is uploaded instead of the one found in your Hexnode account.

    This error could also occur when the downloaded file was opened and a change was accidentally affected on it prior to uploading it. Kindly ensure to keep the file un-edited while downloading and uploading to the APNs console.

    Please have a look at this below help document for more info in the same.
    https://www.hexnode.com/mobile-device-management/help/renew-apns-certificate/

    We are available to be reached out at mdm-support@hexnode.com, should you need more support on the same.

    Cheers!
    Thomas Specter
    Hexnode MDM