How to hide the notifications on Android phones using Hexnode MDM?

Elfie
expand collapsive

While the Android phone is in kiosk mode, I want to hide all of the notification. I See the option to hide status bar in Android restrictions. But this is for Samsung Knox and device owner only. This phone is Sony. Can this be done for Sony phones?

All Replies

  • Avatar

    Grace Baker

    Hexnode

    Grace Baker

    Moderator

    Hey, Thanks for reaching out to us.

    Yes, this can be done. You will be able to disable the status bar on Android devices locked down to kiosk mode:

    • Navigate to Policies-> New Policy-> Kiosk Lockdown-> Android Kiosk Lockdown-> Peripheral Settings.
    • Uncheck Enable Status bar.
    • Associate targets and save the policy.

    Please check out our help doc on disabling status bar for more info.

    Cheers!
    Grace Baker
    Hexnode MDM

  • Avatar

    Orla Moriss

    Participant

    Orla Moriss

    Participant

    But this is only when device is in kiosk right? How to block notifications from lockscreen even when the device Is not in kiosk?

  • Deborah Timothy

    Deborah Timothy

    Hexnode

    Deborah Timothy

    Moderator

    Hello Orla,

    Thank you for reaching out to us.

    Disabling the status bar is indeed for Android devices locked in kiosk mode. However, you can always make use of Lock Screen Customizations to block the notifications from being displayed on your lock screen.  Go to Policies > New Policy > Android > Advanced Restrictions > Lock Screen Customizations and disable Lock Screen Notifications. Note that the devices must be enrolled in Android Enterprise as Device Owner for this restriction to work.

    Cheers!!
    Deborah Timothy
    Hexnode UEM

  • Avatar

    Orla Moriss

    Participant

    Orla Moriss

    Participant

    One more thing, what if I want notifications to be shown  in kiosk. Sound strange? Hear me out. I want them to get notifications that I send through hexnode when the device is in kiosk BUT DON’T WANT THEM TO GET notifications in the lockscreen.

  • Deborah Timothy

    Deborah Timothy

    Hexnode

    Deborah Timothy

    Moderator

    @orla, By default, the user will not be able to see the messages the admin sends when the device is in kiosk mode. However, we have an option to enable the user to see the messages sent by the admin. Head over to Policies > New Policy > Kiosk Lockdown > Android Kiosk Lockdown > Peripheral Settings > Messenger and enable the option, View messages sent by admin.
    Feel free to reach out for any more queries

    Cheers!!
    Deborah Timothy
    Hexnode UEM