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Granting root access for Hexnode MDM

Unified Endpoint Management Community › Forums › General › Granting root access for Hexnode MDM

  • This topic has 1 reply, 2 voices, and was last updated 1 month, 1 week ago by Grace Baker. This post has been viewed 34 times
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  • April 23, 2020 at 12:44 pm #6597 Score: 0
    Aika

    while providing permissions to Hexnode app after its installation, I clicked on ‘Ignore’ option when asked for root access. How can I now grant this permission?

     

    April 23, 2020 at 12:56 pm #6625 Score: 0
    Grace Baker
    Moderator
    1 pt

    Hey, Thanks for reaching out to us.

    By clicking on IGNORE, you have denied the root access to Hexnode MDM.

    To grant the access:

    1. Open the Hexnode app and go to the Menu bar at the top-left corner.
    2. Click on Settings.
    3. Click on the three vertical dots at the top right corner for a drop-down menu. Select Update Root Access.
    4. A pop-up asking for confirmation will appear. Click OK.

    The root access has now been granted to the Hexnode MDM.

    Cheers!
    Grace Baker
    Hexnode MDM

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