Granting root access for Hexnode MDM

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while providing permissions to Hexnode app after its installation, I clicked on ‘Ignore’ option when asked for root access. How can I now grant this permission?

 

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  • Grace Baker

    Moderator

    Grace Baker

    Moderator

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    Hey, Thanks for reaching out to us.

    By clicking on IGNORE, you have denied the root access to Hexnode MDM.

    To grant the access:

    1. Open the Hexnode app and go to the Menu bar at the top-left corner.
    2. Click on Settings.
    3. Click on the three vertical dots at the top right corner for a drop-down menu. Select Update Root Access.
    4. A pop-up asking for confirmation will appear. Click OK.

    The root access has now been granted to the Hexnode MDM.

    Cheers!
    Grace Baker
    Hexnode MDM