Unsupported Screen Size: The viewport size is too small for the theme to render properly.

Exiting Kiosk Locally

This topic contains 1 reply, has 2 voices, and was last updated by  Hexnode Support 1 week ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #499 Score: 0

    Lucas
    Participant

    <span style=”font-weight: 400;”>how do I exit the kiosk locally if I can’t get back to the desktop? I have tried tapping the screen ten times and doesn’t bring up the password entry</span>

    #654 Score: 0

    Hexnode Support
    Keymaster

    Hi Lucas,

    To exit Kiosk mode locally, there’s just the one option, tap on the Kiosk screen ten times within five seconds. Chances are that, even though you had tapped on the Kiosk screen ten times, you might not have done that within a span of five seconds. A few more things to remember when you’re tapping.

    1. Be sure to tap an area of the screen without app icons. Accidentally tapping on an icon would reset the tapping sequence.
    2. Multi-touches count as single taps. Let’s say you do a three-point multi-touch four times so that there have been twelve touches in total, that won’t work, it would count as just four taps.
    3. If you’re on a phone, the best way to tap fast ten times would be to hold the phone with both hands and tap with both thumbs as if you were typing. Since the Kiosk icons are aligned on the screen starting from the top, there would mostly be plenty of space at the bottom, where the keyboard would be, making it easier to mimic the keyboard taps.
    4. If you’re on a tablet, a one-handed tap would be ideal. Hold the tablet with one hand or lay it down and tap with three fingers as if you are rhythmically tapping on the desk.

    Here’s our complete guide on Kiosk. If you still can’t get it to work, just get in touch with our support team. Our agents would be happy to jump in on a call and get it sorted out for you.

    Thanks and regards
    Hexnode Support Team
    +1-866-498-9407 (US Toll Free)
    +44-(800)-3689920(UK Toll Free)
    +61-1800165939 (Australia Toll Free)
    +1-510-545-9700 (Intl)
    Hexnode | Mitsogo Inc.

     

     

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.