[Evin Hexnode 19 January 2022 Evin Moderator]

Hi @alejandro-fernandez, 

Thanks for reaching out to us. 

We currently do not have a feature that enforces minimum and maximum OS versions on Mac. However, you can use the Update OS action on the Hexnode portal to update the devices to the latest versions available. If macOS Monterey is available for update on your devices, the Update OS action will get the job done. However, macOS Monterey is not compatible with all devices. You can check Apple’s Documentation to identify the compatible devices. 

Please note that devices enrolled in Apple DEP can only be updated via Hexnode. Also, before proceeding, backup up the devices and make sure that they are sufficiently charged and have enough storage space. 

Follow the steps below to update devices remotely. 

1. Navigate to the Manage tab on the Hexnode portal. 
2. Select the required devices. 
3. Go to the Actions drop-down menu, and click on Update OS. 
4. Select ‘Download and Install’, and click on Update . The devices will prompt the end-user to enter the passcode if they are passcode protected. 

Hope this helps your query. 

Thanks 
Evin Lee 
Hexnode UEM 

[mnorris Participant 23 February 2023 mnorris Participant]

Is there any other option or work around? End users can just click “later” / continue kicking the update can down the road.

[Chloe Hexnode 28 March 2023 Chloe Moderator]

Hello @mnorris, welcome to Hexnode Community!

There unfortunately isn’t a feasible workaround to enforce the OS updates without letting the users delay it.
We’ve raised it with the respective team to see what can be done regarding the same. We’ll surely keep you posted.

Best regards,
Chloe Edison
Hexnode UEM