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Email policy not taking effect on Android device

Unified Endpoint Management Community Forums Android Management Email policy not taking effect on Android device

  • This topic has 3 replies, 3 voices, and was last updated 4 months, 1 week ago by Grace Baker. This post has been viewed 210 times
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    • #4928 Score: 0
      Leo

      I have setup an email policy and it doesn’t seem to be working on phone.its android.

    • #5115 Score: 0
      Grace Baker
      Moderator
      3 pts

      Hey, Thanks for posting.

      The email can be configured only on Samsung Knox devices through a policy.
      Please confirm if this is a Samsung Knox device.

      Kindly use the help link for further info on configuring email.

      Cheers!
      Grace Baker
      Hexnode MDM

    • #7113 Score: 0
      Noah Ruther

      I have to associate the email policy to multiple samsung phones and sync the mail accounts. So can I use wild cards for username and email?

       

    • #7133 Score: 0
      Grace Baker
      Moderator
      3 pts

      Hey, Thanks for reaching out to us.

      Yes, you can. To set up email on Android devices using Hexnode:

      • Navigate to Policies-> Android-> Accounts-> Email and click Configure.
      • You can use wildcards %email% for the Email address and %username% for User Name.
      • Configure the remaining email settings.
      • Associate targets and save the policy.

      Please check out our help doc on setting up email on android devices for more info.

      Cheers!
      Grace Baker
      Hexnode MDM

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