Does notification system only work when devices are compliant?

expand collapsive

Can someone explain me a little more in depth how does the system decide when it sends notification emails?
For example when a device is not compliant does communication with notification system stop?
I need to know because in order to run our operation smoothly I need to know when a device’s battery is drained so I can react right away.

All Replies

  • Hexnode

    Thomas Specter


    Hi Nikola,

    Thank you for reaching out to us.

    Notifications sent to your email address, acts as configured in the corresponding settings in your Hexnode account.

    Concerning the device compliance, the corresponding settings can be configured in your Admin tab, to decide when a device is to be deemed non compliant:
    Screenshot 2021-03-22 at 11.37.07 PM

    You can also get alerts when your battery percentage falls below a certain threshold, by configuring the corresponding option in your Admin settings:
    Screenshot 2021-03-22 at 11.34.36 PM

    Once the above options are configured, you can navigate to Admin -> Notifications to configure the corresponding notifications to be sent to the Admins’ email address(es). Please refer this help document for detailed information.


    Thomas Specter
    Hexnode MDM