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Display Serial Number on Floating Display of SettingsSolved

4 years ago

It would be very helpful with devices to be able to show the serial number on the display that pops up when you click the floating icon in Android.

Under “Show floating icon for peripheral settings” it could be a “Show serial number” choice.

This would be for support situations where the location/identity is not known and you need to obtain the number from the user.

Replies (1)

Marked SolutionPending Review
Hexnode Expert
4 years ago
Marked SolutionPending Review

Hi Darrin,

We are thrilled to hear from you!

We have added your suggestion as a feature request and have raised it to our concerned team. We are grateful for the time and effort you have taken in order to bring the same to our attention.

Alternatively, within the Peripheral Settings > you can enable the option ‘Show device and server information’ so that you can select the same from the device in Kiosk mode and this would display the Server and device info. There you can make use of the device ID in order to identify the device.

Every device that is enrolled in your Hexnode portal would be given a unique device ID that can be used to identify the device.

To get the device ID from the Hexnode portal, within Manage tab > Click on the edit icon > Select ‘Device ID’ > Done.

Please continue sharing all such features that you wish to see within the Hexnode portal. This really helps improve our software to a great extent.

Eva Tyler
Hexnode MDM