[Ethan Hexnode 2 August 2022 Ethan Moderator]

Hi @lyra,

Thank you for choosing Hexnode!

We can definitely help you with your query. You could use Hexnode’s Live Terminal feature to get direct access to your device OS remotely and disable FileVault. First, configure Live Terminal and then run the command:

 

Shell

sudo fdesetup disable

1	sudo fdesetup disable

 

Then, you will be asked to enter your Admin account password. After entering the admin password, you will be prompted to enter the username and password of the account permitted to unlock the disk before decrypting it. Once the credentials are entered, FileVault will be disabled. And you are all set! You can reapply a new policy with the new configurations as necessary.

I hope this meets your requirement. Feel free to ping us for further questions.

Regards,

Ethan Miller