Delete app cache and data

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It would be nice to have an option to delete an app cache and / or data, in the app management page, now it only allows to uninstall apps.

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  • Michelle Hendricks

    Michelle Hendricks

    Keymaster

    Michelle Hendricks

    Keymaster

    Hey there,

    Thanks for reaching out to us.

    Could you please specify the platform you are planning to have this feature?

    Cheers!
    Michelle Hendricks
    Hexnode MDM

  • Jono

    Participant

    Jono

    Participant

    This would be very helpful on Android.

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    Thomas Specter

    Moderator

    Thomas Specter

    Moderator

    Hi Jono,

    Thank you for getting back to us.

    We can help you clear app data in specific Android devices. This can be done only on the devices which support Samsung Knox.

    If your device is Knox compatible, you could navigate to Manage -> Select on a device -> Applications sub-tab. In this list, you could choose any app from the list, click on Settings -> Clear app data.

    Please do have a look at our official help document on this topic.

    You could refer to the below image if that helps!
    Screenshot 2020-06-25 at 5.18.45 PM

    Cheers!
    Thomas Specter