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Delete app cache and data

Unified Endpoint Management Community › Forums › Feature Requests › Delete app cache and data

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  • This topic has 2 replies, 2 voices, and was last updated 3 months ago by Thomas Specter. This post has been viewed 182 times
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    • June 22, 2020 at 8:55 pm #7460 Score: 1
      assistenzavbarb
      1 pt

      It would be nice to have an option to delete an app cache and / or data, in the app management page, now it only allows to uninstall apps.

      This post has received 1 vote up.
    • June 23, 2020 at 10:09 am #7473 Score: 0
      Michelle Hendricks
      Hexnode MDM
      -1 pt

      Hey there,

      Thanks for reaching out to us.

      Could you please specify the platform you are planning to have this feature?

      Cheers!
      Michelle Hendricks
      Hexnode MDM

    • June 24, 2020 at 1:09 pm #7481 Score: 0
      Jono

      This would be very helpful on Android.

    • June 25, 2020 at 11:29 am #7485 Score: 0
      Thomas Specter
      Moderator
      1 pt

      Hi Jono,

      Thank you for getting back to us.

      We can help you clear app data in specific Android devices. This can be done only on the devices which support Samsung Knox.

      If your device is Knox compatible, you could navigate to Manage -> Select on a device -> Applications sub-tab. In this list, you could choose any app from the list, click on Settings -> Clear app data.

      Please do have a look at our official help document on this topic.

      You could refer to the below image if that helps!
      Screenshot 2020-06-25 at 5.18.45 PM

      Cheers!
      Thomas Specter

      • This reply was modified 3 months ago by Thomas Specter.
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