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Define Compliance

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I had worked with tech support to find a bug with how Compliance works.

I’m sure the programmers would not consider “Old version” as a non-compliance issue, only “Not installed”.

Might I suggest in the policy for a group, you allow us to define what a non-compliance issue is.

For example, I don’t really care if Facebook/Instagram is an old version, but if it is the app we need to keep current, I need to know.

If (mandatory app version) < (current app version) then set (non-compliant flag)=1

4 March 2022

All Replies

  • Hexnode

    7 March 2022

    Chris Coleman

    Moderator

    Hey Steven,

    Thank you for reaching out to us!

    Hexnode lets you manually customize the compliance criteria for all the devices enrolled into your Hexnode UEM portal. Your devices will be marked as non-compliant only if they do not satisfy at least one of the selected criteria.

    Unfortunately, we have not included app version disparities as a compliance criterion. But we do support application compliance, which checks whether the specified mandatory apps are present or if any blacklisted apps have been installed on your devices. However, I’ve shared your feature request with the development team, and if you’ve any further queries, please feel free to contact us. We’ll be more than happy to help you out.

    Hope this clears your query.

    Cheers!
    Chris Coleman
    Hexnode UEM

    7 March 2022

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