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Cannot connect to Wi-Fi hotspots in kiosk mode

Unified Endpoint Management Community › Forums › Kiosk Management › Cannot connect to Wi-Fi hotspots in kiosk mode

  • This topic has 3 replies, 2 voices, and was last updated 1 year, 11 months ago by Hexnode Support. This post has been viewed 1228 times
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  • June 15, 2018 at 5:49 am #1985 Score: 0
    Erica Howell

    We have tablets in multi-app kiosk mode that can’t connect to Wi-Fi hotspots as they aren’t allowed onto the ‘splash’ screen to authenticate. What do I change to sort this?

    Thanks in advance.

    June 15, 2018 at 5:51 am #1988 Score: 0
    Hexnode Support
    Hexnode MDM
    2 pts

    Go to Policies > Click on your kiosk policy.
    Click on Kiosk Settings > Peripheral Settings and check whether “Allow Connect to Wi-Fi Networks” is enabled. This option will allow the user to view the available networks and connect to any of them.

    cannot connect to to Wi-Fi hotspot

    Thanks and regards
    Hexnode Support Team
    +1-866-498-9407 (US Toll-Free)
    +44-(800)-3689920(UK Toll-Free)
    +61-1800165939 (Australia Toll-Free)
    +1-510-545-9700 (Intl)
    Hexnode | Mitsogo Inc.

    June 15, 2018 at 6:00 am #1989 Score: 0
    Erica Howell

    Yes, this option is enabled. I can connect to passworded networks. But if a network requires connection and then verification from a webpage it gets blocked.

    June 15, 2018 at 6:03 am #1991 Score: 0
    Hexnode Support
    Hexnode MDM
    2 pts

    Oh, I see that you are referring to Captive portals. What you could do is you can whitelist the package “com.android.captiveportallogin” in your kiosk policy. Before you can whitelist the package, you must first add the package to the app inventory in Hexnode MDM. Here’s how it’s done. Once completed, whitelist the package in your kiosk policy.

    Thanks and regards
    Hexnode Support Team
    +1-866-498-9407 (US Toll-Free)
    +44-(800)-3689920(UK Toll-Free)
    +61-1800165939 (Australia Toll-Free)
    +1-510-545-9700 (Intl)
    Hexnode | Mitsogo Inc.

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