[grace-baker Hexnode 28 January 2020 grace-baker Moderator]

Hey, Thanks for posting. Happy to help.

While configuring the Mandatory App policy, if you have enabled the ‘Remove apps from the device on policy removal’ option, the application will get uninstall from the device on policy removal. If the option is not enabled, the policy will not affect the app

Cheers!
Grace Baker
Hexnode MDM

[Tad Participant 24 June 2021 Tad Participant]

Really? Seems like a tall story. Had to sit and remove a lot of apps even after removing the policy and disenrolling the device.  was a real pain!!

[Damion Participant 24 June 2021 Damion Participant]

Works fine on android. Not sure about iphone though

[Deborah Hexnode 24 June 2021 Deborah Moderator]

Hello Tad,

Thank you for reaching out to us.

You had to go through this unpleasant situation because even though the apps were installed on the device, the status of the apps might not have been updated in the portal. The apps that were not removed might still be in the “Pending” status. Make sure to perform a “Scan Device” action before you remove a policy so that the current statuses of the apps are updated in the portal.

Cheers!!
Deborah Timothy
Hexnode UEM