What happens to the installed apps when the mandatory policy is removed?

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Will the apps get removed on iOS devices on policy removal? I have set the apps as mandatory apps?

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  • Hexnode

    Grace Baker

    Moderator

    Hey, Thanks for posting. Happy to help.

    While configuring the Mandatory App policy, if you have enabled the ‘Remove apps from the device on policy removal’ option, the application will get uninstall from the device on policy removal. If the option is not enabled, the policy will not affect the app

    Cheers!
    Grace Baker
    Hexnode MDM

  • Hello Tad,

    Thank you for reaching out to us.

    You had to go through this unpleasant situation because even though the apps were installed on the device, the status of the apps might not have been updated in the portal. The apps that were not removed might still be in the “Pending” status. Make sure to perform a “Scan Device” action before you remove a policy so that the current statuses of the apps are updated in the portal.

    Cheers!!
    Deborah Timothy
    Hexnode UEM