API call limits

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The documentation for the API states:

Note: A maximum of 10 API calls can be made a day for a particular device.

What constitutes a call made to a particular device? Does a call to the “Retrieve Device Details” API at


that count as a call for a particular device, or is it only Action calls to a particular device that are limited?

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    Amy Watson


    Amy Watson


    Hey Nick!
    Thanks for reaching out to us! “Retrieve Device Details” API call does count under the 10 calls per device per day limit. Every Shell command/ HTTP request made to the device counts under the limit.
    Hope that answers your query.

    Do look through the latest feature updates and on what’s cooking here at Hexnode MDM!

    Amy Watson
    Hexnode MDM