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Our code calls the devices end point for all the devices, but we are encountering status 429 – Too Many Request. How long should we wait before trying again? Is one minute good enough?
Hello @amit-mahajan, thanks for reaching out to us.
Error 429 indicates that you have made API requests exceeding your daily limit. Therefore, please ensure that a maximum of 10 API calls are made per day for your devices.
If the issue still persists, please do not hesitate to contact our Support team:
US: +1-833-HEXNODE (439-6633) Toll-free
UK: +44-8003-689920 Toll-free
AU: +61-1800-165-939 Toll-free
NZ: +64-9-8842599 Direct
CH: +41-44-798-2244 Direct
International: +1-415-636-7555
Fax: +1-415-646-4151
Support: mdm-support@hexnode.com
Cheers!
Emma Jones
Hexnode UEM
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Emma Jones.
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19 January 2022
