[Grace Baker Hexnode 21 April 2020 Grace Baker Moderator]

Hey, Thanks for reaching out to us.

Yes, if the users are deleted using API, the devices that are assigned to that user will be disenrolled.
So, you need not initiate a disenroll action on these devices.

Cheers!
Grace Baker
Hexnode MDM

[k@ren Participant 15 July 2021 k@ren Participant]

A little late here but why use API to delete a user?

[Deborah Hexnode 15 July 2021 Deborah Moderator]

Hello K@ren,

Thank you for reaching out to us.

Hexnode provides API(s) to customers who wish to perform some repetitive operations on the devices and users in Hexnode without using our web interface.  For example, to delete a user, the HTTP request and shell command are as follows:

HTTP request:

DELETE https://<portal>.hexnodemdm.com/api/v1/users/{USER_ID}/

1	DELETE https://<portal>.hexnodemdm.com/api/v1/users/{USER_ID}/

Shell command:

curl -H "Authorization:<your API key>" https://<portal>.hexnodemdm.com/api/v1/users/{USER_ID}/ -X DELETE

1	curl -H "Authorization:<your API key>" https://<portal>.hexnodemdm.com/api/v1/users/{USER_ID}/ -X DELETE

Refer to our help documentation to understand more about API.

Hope that helps
Cheers!!
Deborah Timothy
Hexnode UEM

• This reply was modified 1 year ago by  Deborah Timothy.
• This reply was modified 1 year ago by  Deborah Timothy.
• This reply was modified 1 year ago by  Deborah Timothy.
• This reply was modified 1 year ago by  Deborah Timothy.
• This reply was modified 1 year ago by  Deborah Timothy.
• This reply was modified 1 year ago by  Deborah Timothy.

[_patricia_ Participant 16 July 2021 _patricia_ Participant]

I was wondering what will happen if I delete the user from Hexnode. Will it disenroll the device under the user?

(not with API, in general)

[Zach Goodman Hexnode 16 July 2021 Zach Goodman Moderator]

@_patricia_, that’s a good question.

When you attempt to delete a user from the portal, you may choose any one of the options for the devices enrolled under the user –
● Disenroll device
● Assign to a different user

If you choose to disenroll the device, all devices enrolled or added on the portal (pre-approved devices) will be disenrolled and deleted respectively once the user is deleted. If you choose to change the user, you’ll be redirected to the Change Device Owner window where you can set a new device owner for the device.

Note: You may only delete local users. Also, you cannot delete any user set as ‘default’ under Enrollment authentication modes, Apple Configurator or DEP enrollment wizards.

Hope this helps.
Cheers!
Zach Goodman
Hexnode UEM