I’m a super admin on my account but am leaving my organization, can I update the second account to be a superadmin instead of just an admin?
Hey, Thanks for reaching out to us.
It is not possible for the super admin to add another admin as the super admin. But he can replace his details with that of the new admin.
To edit the details:
- Navigate to Admin-> Technicians and Roles. The list of technicians will be displayed.
- Click on the edit icon next to the Super Admin.
- Enter the details of the desired user to be the Super Admin.
- Click Save.
Check out our help link on editing a technician for more details.
Cheers!
Grace Baker
Hexnode MDM
6 May 2020