Reply To: When does a device enrolled in device gets marked as inactive?

AvatarGrace Baker
2 pts

Hey, Thanks for reaching out to us.

A device is marked as inactive when it is not connected to a network and the MDM server fails to connect to the device for a time period longer than that specified under Admin-> General Settings -> Mark Inactivity.

Please check out our help doc on device inactivity settings for more info.

Grace Baker
Hexnode MDM