Reply To: Screenview all Android devices

#5846
AvatarGrace Baker
Moderator
2 pts

Hey, Thanks for reaching out to us.

Yes, you can. Remote control feature is supported only on Samsung Knox and rooted Android devices. For enabling the remote view on devices, the latest version of Hexnode MDM should be installed on your Android (5 and above) devices.
Follow the below steps for enabling remote view on the device:

  1. Navigate to Manage-> Devices and click on the desired device. You will be directed to the Device Summary page.
  2. Click on Start Session. Remote View Window will now appear on the screen of the device.
  3. Admin can have complete control over these devices by using a mouse to perform individual clicks and a virtual keyboard to type text. Home, back and recent apps buttons can be used to navigate between apps.
  4. Click on Stop button to end the remote view and on Restart to resume the session. Click on Maximize button to fit the remote view to your screen.

Check out our help documentation on remote control for Android devices to know more.

Cheers!
Grace Baker
Hexnode MDM