Email policy not taking effect on Android device

Hey, Thanks for posting.

The email can be configured only on Samsung Knox devices through a policy.
Please confirm if this is a Samsung Knox device.

Kindly use the help link for further info on configuring email.

Cheers!
Grace Baker
Hexnode MDM

I have to associate the email policy to multiple samsung phones and sync the mail accounts. So can I use wild cards for username and email?

Hey, Thanks for reaching out to us.

Yes, you can. To set up email on Android devices using Hexnode:

• Navigate to Policies-> Android-> Accounts-> Email and click Configure.
• You can use wildcards %email% for the Email address and %username% for User Name.
• Configure the remaining email settings.
• Associate targets and save the policy.

Please check out our help doc on setting up email on android devices for more info.

Cheers!
Grace Baker
Hexnode MDM