Reply To: Cancel disenroll device request

#1933
AvatarHexnode Support
Keymaster
6 pts

Sorry Leonard, you cannot, as of now. As soon as you initiate the Disenroll device action from the portal the disenroll command gets queued for delivery to the device.

If the device is online, it gets delivered right away and the device gets disenrolled. If the device is offline, the command stays in queue and gets delivered the moment device is back online.

However, you can enroll the device back. Here, check out these steps:

https://www.hexnode.com/mobile-device-management/help/mdm-device-enrollment/

P.S: We’ll soon bring a feature to cancel the pending commands from the portal. Stay tuned for our feature updates here – https://www.hexnode.com/forums/forum/release-notes/

Thanks and regards
Hexnode Support Team
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