Reply To: Exiting kiosk mode in a device that is not connected to a network

#12823
SterlingSterling
Participant

A few of my android device enrolled in hexnode wasn’t connected to the internet for 6 months. When I got it connected to the internet, the device was in kiosk (guess the device was put in kiosk before so no surprises there) but I couldn’t exit from the hexnode portal. I realized that the device is not communicating with Hexnode. Luckily, these devices were with me so I used the tapping method mentioned above and it worked. But I was just wondering what could I have done if the devices were not with me.