Reply To: Enterprise app installation getting stuck at the “Initiated’ state in macOS

#12495
Chris ColemanChris Coleman
Moderator
-1 pt

Hey Zosia,

Thank you for reaching out to us!

In macOS devices, enterprise app installation may fail due to the following reason:

  • The Bundle ID may be missing from the package info file – You can contact the app developer to rebuild the package file along with the bundle ID. In this case, the app installation status will get stuck in the “Initiated” state.

Hope this answers your query. You can check out the troubleshooting doc on app installation errors for macOS devices. If you have any further questions, you can always reach out to us, and we will be more than happy to help you out.

Cheers!
Chris Coleman
Hexnode UEM