[grace-baker Hexnode 30 March 2020 grace-baker Moderator]

Hey, Thanks for reaching out to us.

The MDM server URI is the name of your MDM server in the form of a URL. Your MDM server URI will in the form portalname.hexnodemdm.com.

Hope this helps!

Cheers!
Grace Baker
Hexnode MDM

[Nian Participant 30 March 2020 Nian Participant]

Ok. What will happen if a device is already in use? Will hexnode be installed on those devices, or does Knox mobile enrolment only work when a device is first connected to the internet?’

[grace-baker Hexnode 30 March 2020 grace-baker Moderator]

Hey, Thanks for posting.

The devices need not be new for being enrolled via Samsung Knox Mobile Enrollment method. However, you may have to reset these devices for associating the MDM profile during the Enrollment process.

The key requirements for Knox Mobile Enrollment are:

• Samsung Account
• Knox portal account
• Device should be running Knox version 2.4 or higher. For Android Enterprise enrollment, device should be running Knox version 2.8 or above.
• The MDM provider should support Knox Enrollment method.
• KME supported browser.
• The correct firewall exemptions should extend beyond your local and protected network domain and securely connect to Knox Mobile Enrollment server.

Please look into our help doc on Knox Mobile Enrollment for more details.

Cheers!
Grace Baker
Hexnode MDM