[Zach Hexnode 9 July 2021 Zach Moderator]

Hi @Ron-Mathew, this could have been caused by some network issue. You may try again by removing the Wi-Fi profile from the Blueprint and restore your device before re-attempting the steps.

Regards,
Zach Goodman
Hexnode UEM

• This reply was modified 2 years, 4 months ago by  Zach Goodman.
• This reply was modified 2 years, 4 months ago by  Zach Goodman.

[Ron Participant 8 July 2021 Ron Participant]

Tried. No good @zach-goodman

[Zach Hexnode 9 July 2021 Zach Moderator]

@Ron-Mathew, in that case, please do check if the device is added on any other MDM server and remove the device from the MDM server if it’s added. You can quickly check that with ABM.

1. Go to Apple Business Manager and sign in to your account.
2. Click Devices. Search and select the required devices from the list. You can filter devices based on their source, order numbers, device types, etc.
3. Next, click on the database icon.
4. Select the Unassign option to unassign devices from the MDM server.

If the issue persists, please don’t hesitate to contact our support team.

Cheers!
Zach Goodman
Hexnode UEM

• This reply was modified 2 years, 4 months ago by  Zach Goodman.
• This reply was modified 2 years, 4 months ago by  Zach Goodman.

[Jay Participant 8 July 2021 Jay Participant]

@ron-mathew, maybe try enrolling with the hexnode email enrollment method.

[Ron Participant 8 July 2021 Ron Participant]

The issue is resolved. Thank you for the answers

• This reply was modified 2 years, 4 months ago by  Zach Goodman.
• This reply was modified 2 years, 4 months ago by  Zach Goodman.