[Rebecca Participant 7 February 2023 Rebecca Participant]

@nancy
Hey, this could happen due to a multitude of reasons. Can you state the source of the pkg file, we also faced a similar issue with the TeamViewer app installation.

[Nancy Participant 7 February 2023 Nancy Participant]

We’re using the dmg file that’s available on the official TeamViewer site. We downloaded the dmg file and then converted it to pkg since we don’t trust third-party publishers.
https://www.teamviewer.com/en/download/mac-os/

[Rebecca Participant 8 February 2023 Rebecca Participant]

Okay that’s cool, we did the same. However, when we hit the issue of the auto launch of the application, we tried to find some documentation related to this issue from team viewer side, but there wasn’t any.

That’s when we tried to check the pkg file using Suspicion Package app used for inspecting macOS installer packages. It showed that the package contained a script named function that was sourced by a postinstall script.

It seems that the restartService function present in that script decides whether to open the application or not depending on the presence of $pathToAppPath.

Also, have a look here. $(pathToAppPath) points to a temp location. So, to achieve silent installation you just need to ensure that /tmp/tvPath exists before installing. I guess this should work.

[Carl Hexnode 8 February 2023 Carl Moderator]

Hey @nancy, thanks for reaching out to us.
Thank you so much @rebecca for the help! As Rebecca pointed out it’s due to the postinstall script present. Make sure to pass the script given below before installation to achieve silent installation.

Script to install filepath for TeamViewer

#!/bin/sh ## preinstall script echo "/Applications" > /tmp/tvPath

1 2 3 4

#!/bin/sh ## preinstall script   echo "/Applications" > /tmp/tvPath

Feel free to reach out to us in case of any queries.
Regards,
Carl Hughes
Hexnode UEM