[Cindy Participant 14 May 2023 Cindy Participant]

Have you checked if the installer has been downloaded to your device?

[Chloe Hexnode 14 May 2023 Chloe Moderator]

Hello, welcome to Hexnode Community!

Since the status of the app installation is shown as Success in the Hexnode UEM portal, the installer ought to be downloaded onto the device. It should be present in %SystemDrive%\Program Files\Teams Installer or %SystemDrive%\Program Files (x86)\Teams Installer depending on whether your OS is 32 bit or 64 bit, respectively.
The installer gets launched when a user logs into their profile. The issue at hand is probably because you are already logged into the device when the action is executed from the portal. Please try logging out of your user profile and logging back in. That should get the application launched and complete the installation.

Hope this helps with your query.

Regards,
Chloe Edison
Hexnode UEM