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Kiosk exit using password

Unified Endpoint Management Community Forums Kiosk Management Kiosk exit using password

  • This topic has 1 reply, 1 voice, and was last updated 3 months, 2 weeks ago by Grace Baker. This post has been viewed 57 times
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  • #5439 Score: 0
    Jayden Green

    Hi
    I have a device that we have disenrolled on hexnode. but the device is still locked down
    and i can not get it unlocked. i have tried the global android passcode to unlock it but its still not working

     

    #5491 Score: 0
    Grace Baker
    Moderator
    1 pt

    Hey, Thanks for reaching out to us.

    If you have configured the Kiosk Exit password through a policy, this password should be used for exiting the kiosk. Please navigate to Kiosk Lockdown-> Android Kiosk Lockdown-> Kiosk Exit Settings and check if you have configured the same.
    If the password has not been configured through policy, the global exit password is used.

    Please confirm the same and feel free to reach out for any further queries.

    Kindly use the help link to get an idea of How to exit Android kiosk mode.

    Cheers!
    Grace Baker
    Hexnode MDM

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