iOS Apps not appearing on iPad

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Sorry, new to this. Yesterday, I created a Profile and was able to install whitelisted apps on multiple ipads. Today, after updating the whitelist, it only shows safari, camera and settings.

I have several other apps that are not appearing, including Acrobat Reader (as an example of a normal app).

Clearly I have clicked a setting to lock down the abiltiy to show other non-system apps on the device. What did I do?



All Replies

  • Hello @ScottP , welcome to Hexnode Community!

    We’d need to know more details about the policies configured on the devices in order to provide an accurate solution. So, it’d be really helpful if you could share the configurations, perhaps a screenshot, of how the other non-system apps were locked down.

    Also, we’d like some clarity on the change intended by the update on the whitelist. Was it to add more apps to the list or remove them?

    Please feel free to reach out to us.

    Chloe Edison,
    Hexnode UEM