How to remove MDM profile during provisional period of DEP?

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For the first few period of time after the dep is added I think the customers can remove it? How can they do it, from device itself as in other enrollment?

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  • Grace Baker

    Moderator

    Grace Baker

    Moderator

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    Hey, Thanks for reaching out to us.

    Have you added your devices to DEP using Apple Configurator?

    Cheers!
    Grace Baker
    Hexnode MDM

  • Davies

    Participant

    Davies

    Participant

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    Oh yes. So the customers can remove them?

  • Grace Baker

    Moderator

    Grace Baker

    Moderator

    Actions

    Hey, Thanks for reaching out to us.

    Yes, it can be removed from the device end. The option ‘Remove Management’ under Settings-> General-> Device Management will remain enabled during the 30-day provisional period. Even if the option ‘Allow MDM Removal’ is enabled in the DEP policy, the user will be able to remove the profile during this period.

    Cheers!
    Grace Baker
    Hexnode MDM