[Grace Baker Moderator April 20, 2020 at 11:58 am Grace Baker Moderator Actions Edit Move Split Trash Reply]

Hey, Thanks for reaching out to us.

Have you added your devices to DEP using Apple Configurator?

Cheers!
Grace Baker
Hexnode MDM

[Davies Participant April 20, 2020 at 12:00 pm Davies Participant Actions Edit Move Split Trash Reply]

Oh yes. So the customers can remove them?

[Grace Baker Moderator April 20, 2020 at 12:01 pm Grace Baker Moderator Actions Edit Move Split Trash Reply]

Hey, Thanks for reaching out to us.

Yes, it can be removed from the device end. The option ‘Remove Management’ under Settings-> General-> Device Management will remain enabled during the 30-day provisional period. Even if the option ‘Allow MDM Removal’ is enabled in the DEP policy, the user will be able to remove the profile during this period.

Cheers!
Grace Baker
Hexnode MDM