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How to remove MDM profile during provisional period of DEP?

Unified Endpoint Management Community › Forums › General › How to remove MDM profile during provisional period of DEP?

  • This topic has 3 replies, 2 voices, and was last updated 1 month, 1 week ago by Grace Baker. This post has been viewed 30 times
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  • April 20, 2020 at 10:44 am #6451 Score: 0
    Davies

    For the first few period of time after the dep is added I think the customers can remove it? How can they do it, from device itself as in other enrollment?

    April 20, 2020 at 11:58 am #6471 Score: 0
    Grace Baker
    Moderator
    1 pt

    Hey, Thanks for reaching out to us.

    Have you added your devices to DEP using Apple Configurator?

    Cheers!
    Grace Baker
    Hexnode MDM

    April 20, 2020 at 12:00 pm #6472 Score: 0
    Davies

    Oh yes. So the customers can remove them?

    April 20, 2020 at 12:01 pm #6474 Score: 0
    Grace Baker
    Moderator
    1 pt

    Hey, Thanks for reaching out to us.

    Yes, it can be removed from the device end. The option ‘Remove Management’ under Settings-> General-> Device Management will remain enabled during the 30-day provisional period. Even if the option ‘Allow MDM Removal’ is enabled in the DEP policy, the user will be able to remove the profile during this period.

    Cheers!
    Grace Baker
    Hexnode MDM

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