[grace-baker Hexnode 20 April 2020 grace-baker Moderator]

Hey, Thanks for reaching out to us.

Have you added your devices to DEP using Apple Configurator?

Cheers!
Grace Baker
Hexnode MDM

[Davies Participant 20 April 2020 Davies Participant]

Oh yes. So the customers can remove them?

[grace-baker Hexnode 20 April 2020 grace-baker Moderator]

Hey, Thanks for reaching out to us.

Yes, it can be removed from the device end. The option ‘Remove Management’ under Settings-> General-> Device Management will remain enabled during the 30-day provisional period. Even if the option ‘Allow MDM Removal’ is enabled in the DEP policy, the user will be able to remove the profile during this period.

Cheers!
Grace Baker
Hexnode MDM