GSuite user device limit

lyra
expand collapsive

we are using Gsuite integration and assigning devices directly under the Gsuite user account. However, there seems to be a limitation and we cannot add more device under one of the accounts (say Account A). Even if we reassign the device ownership to another owner (Account B), a new device (or even old one) cannot be enrolled under account A. Is the 10 devices limit an one time thing which we can’t reuse?

Tags:

All Replies

  • Zach Goodman

    Zach Goodman

    Hexnode

    Zach Goodman

    Moderator

    Hi @Lyra, the maximum number of devices “enrolled in the Android Enterprise program via G Suite” that you can assign to a single G Suite user is 10. Even if you change the owner of one such device, the total number of Android Enterprise devices associated with the G Suite user remains the same. If you’ve already exhausted the ten devices quota or want to change the device owner, you’ll need to disenroll the device and enroll freshly. This way, you can reallocate device ownership for G Suite users.

    Cheers!
    Zach Goodman
    Hexnode UEM