Getting crash logs from iOS

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Hey,
distributed an app to a few iOS devices. Was able to do it using Hexnode. But the app is crashing on some devices. I was told to look at the crash logs. no clue how to do it. Any help is appreciated.

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  • Deborah Timothy

    Deborah Timothy

    Hexnode

    Deborah Timothy

    Moderator

    Hello Erin,

    Thanks for reaching out to us.

    The problem doesn’t seem to be with the Hexnode Platform. To check the crash reports on Mac:

    1. Connect the device to Mac and sync it.
    2. Go to ~/Library/Logs/CrashReporter/MobileDevice using the Mac Finder. Select the folder corresponding to the iOS device.
    3. Select the report that has the app name that is crashing. You can either view it or select multiple reports, compress, and save them for later references.

    Discover multiple ways to access crash reports of iOS on Mac. Hope you find it useful.

    Cheers!!
    Deborah Timothy
    Hexnode UEM