Forgot PIN used in Lock Device Action

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I was trying out the lock device action on my macOS device and I forgot the PIN that was used when configuring the action. Is there any way to obtain the PIN from the portal? Will it get stored somewhere in the portal so that I can retrieve it?

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    Elliot

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    Elliot

    Participant

    I think you will be able access it from the Action History tab. Can you try clicking on the “i” icon beside status of the Lock Device action? The PIN that you had configured for the Lock Device action should be present in the popup window that appears when you click on the “i” icon. Do give a heads up if you were able to get the PIN.

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    Finn

    Participant

    Finn

    Participant

    Hey thanks a lot. I just checked out the Action History tab and was able to find the PIN in the popup window.

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    Penelope

    Participant

    Penelope

    Participant

    Is the Lock Device feature supported for all platforms?

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    Elliot

    Participant

    Elliot

    Participant

    Lock device feature is supported for Android, iOS, Windows and macOS platforms. Check out their doc on remotely locking a device. You will get a better idea, perhaps.

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    Penelope

    Participant

    Penelope

    Participant

    Great! Thanks.