Hello, we’ve been using Hexnode’s file management feature to push corporate documents to employees’ devices. Unfortunately, the files are not reaching on one of the staff’s device after pushing them from the portal. Have any ideas about what the problem might be right now? If you need any additional information, please let me know.
Hi @aimi, thanks for reaching out to us.
Could you please tell me the Android version of the employee’s device? Also, have you recently updated the Hexnode UEM app on the device?
Thanks
Evin Lee
Hexnode UEM
28 March 2022