Duplicate app entries after deploying DMGSolved

Participant
Discussion
3 weeks ago

Hi everyone,

I’m seeing a puzzling behaviour when I push our corporate macOS app via Hexnode as an Enterprise App (Apps → Add → Enterprise App → Upload DMG).
Immediately after the install finishes the device inventory shows two separate records for what is effectively the same app:

Name Size Version Identifier Status
APPNAME 215.93 MB 1.1.1 com.mycompany.enterprise Installed
APPNAME 56.43 MB appname Installed

 

Note: If I package the same build as a PKG and deploy it through the same Enterprise App workflow, only one entry appears with the correct Bundle ID. So the duplicate issue seems DMG-specific.

The DMG really contains just one .app; no helper or launcher.

 

Questions

1. Is this expected behaviour? Why does Hexnode create a second record even though the DMG holds only one app bundle?

2. Is there any way to make Hexnode read the app’s CFBundleIdentifier while uploading the DMG, so that both records match and the duplicate never appears?

3. Has anyone solved this without converting the DMG to a PKG? I’d appreciate any practical work-arounds or scripts.

 

Thanks in advance for your insights!

 

Replies (2)

Marked SolutionPending Review
Hexnode Expert
3 weeks ago
Marked SolutionPending Review

Hi @stishanok,
Thanks for bringing this up.

What you’re seeing is a known behaviour when deploying DMG files through Hexnode UEM. We’re currently working on a feature that will address this issue. We will keep you updated regarding its progress.

If deploying the app via the Install Application action suits your use case, you could give that a try. The above mentioned behavior hasn’t been observed with that method.

Feel free to reach out if you have any other questions.

Best regards,
Eden Pierce
Hexnode UEM

Marked SolutionPending Review
Participant
3 weeks ago
Marked SolutionPending Review

@edenpierce Thank you

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