does every device need to be associated with an email address?

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does every device need to be associated with an email address?

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  • Hexnode Support

    Keymaster

    Hexnode Support

    Keymaster

    Actions

    Hi there,

    No it is not mandatory that every device should have a separate user/email address. You can associate as many devices to a user, and there is no limit on that.

    You can disable the authentication in Enrollment, this will assign the devices to the default user selected in the Enrollment Settings(Admin Tab->Enrollment Settings).

    Here is the screencast to enable/disable the authentication in Enrollment.

    How_To_Enable_Authentication_In_Enrollment

    Thanks and regards
    Hexnode Support Team
    +1-866-498-9407 (US Toll Free)
    +44-(800)-3689920(UK Toll Free)
    +61-1800165939 (Australia Toll Free)
    +1-510-545-9700 (Intl)
    Hexnode | Mitsogo Inc.

  • Cody

    Participant

    Cody

    Participant

    Actions

    It seems that the options in the video looks slightly different from the portal?

  • Grace Baker

    Moderator

    Grace Baker

    Moderator

    Actions

    Hey, Thanks for reaching out to us.

    This is due to some recent updates that we have made. Please use the updated screencast below for reference.

    Cheers!
    Grace Baker
    Hexnode MDM