Direct type and user type policy

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I have a question regarding policies
What is the difference between “user” type and “direct” type
Because it seems that we have unwanted user policy applied on devices

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  • Grace Baker

    Moderator

    Grace Baker

    Moderator

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    Hey, Thanks for reaching out to us.

    When the policy is mapped to the ‘User’, all the devices assigned to the user would be associated with the policy. When the policy mapping is shown as ‘direct’, the policy is mapped directly to the device.
    When you delete a policy mapped to a user, the policy will be removed from all the devices assigned to that user. Whereas when the policy assigned to a device is deleted, only that particular device will be affected.

    Cheers!
    Grace Baker
    Hexnode MDM