Device appears complaint in Hexnode even after having non-authorized apps

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I was going through the device and noticed that user had apps that we didn’t authorize on there.The device appears compliant though.Why is that so?

 

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  • Grace Baker

    Moderator

    Grace Baker

    Moderator

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    Hey, Thanks for reaching out to us.

    Hexnode can mark the device as non-compliant if blacklisted apps are present or mandatory apps are absent on a device. For this navigate to Admin-> General Settings-> Compliance Settings, enable the option ‘Device is not application compliant‘. Click Save. Now the devices will be marked as non-compliant if any of the blacklisted apps are present on the device.

    Kindly check out configuration of compliant settings for more info.

    Cheers!
    Grace Baker
    Hexnode MDM