Unsupported Screen Size: The viewport size is too small for the theme to render properly.

Change Admin login credentials

Unified Endpoint Management Community Forums General Change Admin login credentials

This topic contains 3 replies, has 4 voices, and was last updated by  Thomas Specter 2 weeks, 3 days ago. This post has been viewed 386 times

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
  • #2614 Score: 0


    Is it possible to change the Admin email used as username in login?

    #2617 Score: 0

    Amy Watson
    Hexnode MDM

    Yes, it is! Head onto Admin tab -> Technicians and Roles. You can edit the Username as well as the Display nameEmailRole and Change Password.


    Check out the help document on Configuring Technicians to configure custom technician roles in Hexnode MDM.

    Amy Watson
    Hexnode MDM

    #3850 Score: 0


    Can we change the Super Admin Role by editing the technician details?


    #3852 Score: 0

    Thomas Specter
    1 pt

    Hey Camila,
    Thanks for reaching out to us, we’re always happy to help.

    For every account created in Hexnode,the user who signs up for the portal is the Super Admin. They can edit their own details but can’t change their role.
    If you want to edit the details, the Super Admin must be logged in to “yourportal.hexnodemdm.com”. Once you login, please navigate to Admin -> Technicians and Roles and click the pencil shaped edit button corresponding to your Super Admin account. Here, you can change the username, email address and if required, the password as well.
    Checking the “Enable two-step verification” box, sends an OTP to the email address, for verification at the first login.

    Edit - Nimbus Screenshot 2019-11-06 17-23-48

    Thomas Specter
    Hexnode MDM

    • This reply was modified 1 week, 5 days ago by  Thomas Specter.
Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.