Change Admin login credentials

[Janet]

Is it possible to change the Admin email used as username in login?

[Amy WatsonHexnode MDM]

Yes, it is! Head onto Admin tab -> Technicians and Roles. You can edit the Username as well as the Display name, Email, Role and Change Password.

Check out the help document on Configuring Technicians to configure custom technician roles in Hexnode MDM.

Cheers!
Amy Watson
Hexnode MDM

[Camila]

Can we change the Super Admin Role by editing the technician details?

 

[Thomas SpecterModerator Karma: 1 pt]

Hey Camila,
Thanks for reaching out to us, we’re always happy to help.

For every account created in Hexnode,the user who signs up for the portal is the Super Admin. They can edit their own details but can’t change their role.
If you want to edit the details, the Super Admin must be logged in to “yourportal.hexnodemdm.com”. Once you login, please navigate to Admin -> Technicians and Roles and click the pencil shaped edit button corresponding to your Super Admin account. Here, you can change the username, email address and if required, the password as well.
Checking the “Enable two-step verification” box, sends an OTP to the email address, for verification at the first login.

Cheers!
Thomas Specter
Hexnode MDM

• This reply was modified 1 week, 5 days ago by  Thomas Specter.

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