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Cancel pending enrollment requests sent to user from Hexnode

Unified Endpoint Management Community Forums General Cancel pending enrollment requests sent to user from Hexnode

  • This topic has 1 reply, 2 voices, and was last updated 5 months, 2 weeks ago by Grace Baker. This post has been viewed 76 times
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    • #6153 Score: 0
      Piper

      Is it possible to cancel an enrollment request sent to my users?

    • #6173 Score: 0
      Grace Baker
      Moderator
      3 pts

      Hey, Thanks for reaching out to us.

      You can cancel the pending enrollment requests that are sent to users via Hexnode. Once cancelled these enrollment links will not be active.

      To cancel the requests:

      • Login to the portal and navigate to Enroll-> Status.
      • Using the Filter options, list out the pending enrollment requests
      • Select the desired users with pending requests and click on the Actions button. Choose the option ‘Cancel Pending requests’.
      • A prompt asking for confirmation will appear. Click Yes.

      The selected pending requests will now get cancelled.

      Cheers!
      Grace Baker
      Hexnode MDM

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