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Cancel pending enrollment requests sent to user from HexnodeSolved

Participant
Discussion
4 years ago

Is it possible to cancel an enrollment request sent to my users?

Replies (1)

Marked SolutionPending Review
Hexnode Expert
4 years ago
Marked SolutionPending Review

Hey, Thanks for reaching out to us.

You can cancel the pending enrollment requests that are sent to users via Hexnode. Once cancelled these enrollment links will not be active.

To cancel the requests:

  • Login to the portal and navigate to Enroll-> Status.
  • Using the Filter options, list out the pending enrollment requests
  • Select the desired users with pending requests and click on the Actions button. Choose the option ‘Cancel Pending requests’.
  • A prompt asking for confirmation will appear. Click Yes.

The selected pending requests will now get cancelled.

Cheers!
Grace Baker
Hexnode MDM