[Klara Participant 24 November 2021 Klara Participant]

This could be an OS-specific issue. Have you tried updating your OS to the latest version iOS 15.1?

[Ulrika Participant 24 November 2021 Ulrika Participant]

My devices are already updated to iOS 15.1.

[Chris Hexnode 24 November 2021 Chris Moderator]

Hey Ulrika,

Thank you for reaching out to us!

We have taken this up and tested it on our behalf as well. After conducting thorough checks, our testing team has confirmed that this may be an OS-specific issue as it occurs only on devices running on iOS 15.1. This is not an issue on our end and it should be resolved when Apple releases newer updates for iOS devices. Make sure you update your devices as soon as the next update is released and check whether the issue has been resolved.

We will be having a check on this issue as well and will definitely get back to you in case of any positive updates. You can always get back to us if you have any further queries and we will be more than happy to help you out.

Hope I was able to clear your doubts.

Cheers!
Chris Coleman
Hexnode UEM

[Ulrika Participant 24 November 2021 Ulrika Participant]

Sure, will install the next update as soon as it is released. Thanks for the update!

[Jarvis Participant 28 January 2022 Jarvis Participant]

This issue seems to be fixed with iOS 15.2 update. Any confirmation on this?

[Ulrika Participant 28 January 2022 Ulrika Participant]

I just tested it out on a device running on iOS 15.2. Auto-Lock is working fine now. It was only a version-specific issue.

[Jarvis Participant 28 January 2022 Jarvis Participant]

That’s great!!