Reply To: error while updating iPad to iOS 14 using Configurator

Deborah TimothyDeborah Timothy

Hello Ashton,

Thank you for reaching out to us.

Using Hexnode, you need not install updates individually. Hexnode allows you to push OS updates on supervised iOS/iPadOS devices. Make sure that your devices running on versions earlier than iOS 10.3 are DEP-enrolled. Go to the Manage tab, select the devices which need OS updates, and push the remote action “Update OS”.  Note that on devices running iOS 10.3 and later, software update does not require DEP enrollment.

Deborah Timothy
Hexnode UEM