Reply To: Not being able to configure BitLocker using Hexnode MDM

AvatarGrace Baker
2 pts

Hey, Thanks for reaching out to us.

Yes, BitLocker encryption is possible on Windows devices that do not have a TPM. But the user will be prompted to plug in the BitLocker USB key every time the system boots.
To check whether your device has a compatible TPM:

Method 1:

  • Press Win + R and open Run > Type tpm.msc > Click OK to open the TPM Management snap-in console.
  • You will be able to see if the device has a compatible TPM or not.

Method 2:

  • Press Win + R and open Run > Type tpm.msc > Click OK to open the Device Manager.
  • Check if the security devices have been listed. If yes, expand Security devices to see if you can see a TPM with its version number.

Method 3:

  • Starting from Windows 10, version 1803, please go to Windows Defender Security Center > Device
  • Security > Security processor details to find the TPM status.

Please check out our help doc on BitLocker for more info.

Grace Baker
Hexnode MDM