Reply To: Battery level of the device on dashboard

AvatarGrace Baker
2 pts

Hey, Thanks for reaching out

  • The device details displayed on the portal, such as the battery level gets updated after every scan. The automatic scan happens every 15 minutes.
  • Also, you can schedule the device scan by navigating to Admin-> General Settings-> Scheduled Device Scan. The scan can be scheduled on a daily or weekly basis.
  • To manually initiate the scan on devices, navigate to the Manage tab, select the desired devices, and choose the ‘Scan Device’ option by clicking on the Actions button.

Kindly use the help link for more info on the same.

Grace Baker
Hexnode MDM