Reply To: Enhance remote control

#3820 Score: 0
AvatarThomas Specter
Moderator
2 pts

Hey Adam,

Happy to help you again.
The pricing plan has always incorporated Remote View under “Enterprise” and Remote Control under “Ultimate”. Remote Control has not been transferred from Express, Pro or Enterprise to “Ultimate” since its inception.
If Remote Control isn’t working for you under “Ultimate”, please contact customer support for a quick resolution. Our team works 24×5, and we can help you find a solution in a jiffy.
Please chat with us on the chat module on your portal’s bottom right corner. If the chat module isn’t visible, please turn it on unchecking the “Disable Chat Module” under Admin -> General Settings -> Live Chat Support Settings.
You can also contact us through these numbers: –
US: +1-833-HEXNODE (439-6633) Toll-free
UK: +44-8003-689920Toll-free
AU: +61-1800-165-939Toll-free
NZ: +64-9-8842599Direct
CH: +41-44-798-2244Direct
International: +1-415-636-7555

Cheers!
Thomas Specter
Hexnode MDM