Reply To: Problem accessing QR Code scanner from the device

#12382
AvatarSkyler
Participant

Hello folks,
I presume it is with the update from iOS 13 that causes the issue. @agneta @ybeees Cud u verify the OS versions? The problem with QR code scanner is commonly seen on the devices running iOS 14+.
Use the relevant settings on the device in getting the QR code scanner back in business. Go to the settings app and search for something like ‘code’. Next, toggle on the option ‘Scan QR Codes’. This enables the QR functioning of the camera app.
Hope this settles your prob.