Wanted to reassign our mac. I executed a remote wipe on the mac (company owned) and now I am being asked to reinstall the OS. What sorcery is this? Don’t remember getting anything like this for other devices. Is the previous user of the device responsible for this?
Hello zOIA,
Thank you for reaching out to us.
Executing the Wipe Device action from the UEM on the macOS device erases the device completely. Wiping the device will even remove the OS. Once the system reboots, you will be asked to reinstall the OS. Note that Wipe Device action is supported on macOS 10.7+ devices. You will have to give the Find My Mac PIN to erase macOS 10.8+ devices. You can set up this PIN while configuring the Wipe Device action in Hexnode.
Hope that helps.
Cheers!!
Deborah Timothy
Hexnode UEM
5 August 2021