Reply To: Status updated partially while uploading CSV for adding Device Groups

#11089 Score: 0
Zach GoodmanZach Goodman
Moderator
4 pts

Hello @Amira, the status might be returned when the device identifier put in the CSV file could not be mapped to a device added on Hexnode. The following reasons might be possible –

  1. The serial number, device identifier or the UDID provided for the devices should be valid.
  2. The device should not have been disenrolled at the time to add the device in the group.

In either case, the group will be created (even with 0 devices) but will only enlist devices that satisfy the conditions. Following this, when a device is left out, the upload status returns the message “updated partially”. Would you mind rechecking your device details in the list and reuploading the file?

Cheers!
Zach Goodman
Hexnode UEM

  • This reply was modified 2 weeks, 2 days ago by Zach GoodmanZach Goodman.
  • This reply was modified 2 weeks, 2 days ago by Zach GoodmanZach Goodman.
  • This reply was modified 2 weeks, 2 days ago by Zach GoodmanZach Goodman.
  • This reply was modified 2 weeks, 2 days ago by Zach GoodmanZach Goodman.